Driving Transformation at Scale: Our Work with McDonald’s

How Enfuse partnered with McDonald’s to accelerate delivery, transform operations, and drive measurable outcomes across the UK and globally

Since 2019, Enfuse Group has worked alongside McDonald’s to improve delivery capability, accelerate transformation, and unlock measurable business and franchisee value.

What began as a PMO assessment quickly evolved into a multi-year partnership spanning:

  • Technology transformation

  • Workforce and people experience

  • Data and cyber strategy

  • Global advisory

Throughout this journey, we’ve supported McDonald’s through some of their most critical moments, including pandemic recovery and global scaling, helping them emerge stronger, faster, and more innovative.

In partnership with McDonald’s we have been able to support:

  • 91% reduction in crew time-to-hire

  • +41% increase in employee sentiment

  • 50% faster workforce system deployment (8 months vs 16)

  • 98% user adoption across 117,000 employees

  • 90% reduction in VOIP costs

Where we’ve helped:

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