Driving Transformation at Scale: Our Work with McDonald’s
How Enfuse partnered with McDonald’s to accelerate delivery, transform operations, and drive measurable outcomes across the UK and globally
Since 2019, Enfuse Group has worked alongside McDonald’s to improve delivery capability, accelerate transformation, and unlock measurable business and franchisee value.
What began as a PMO assessment quickly evolved into a multi-year partnership spanning:
Technology transformation
Workforce and people experience
Data and cyber strategy
Global advisory
Throughout this journey, we’ve supported McDonald’s through some of their most critical moments, including pandemic recovery and global scaling, helping them emerge stronger, faster, and more innovative.
In partnership with McDonald’s we have been able to support:
91% reduction in crew time-to-hire
+41% increase in employee sentiment
50% faster workforce system deployment (8 months vs 16)
98% user adoption across 117,000 employees
90% reduction in VOIP costs
Where we’ve helped:
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McHire, SmartRecruiters, MyWelcome implementation
End-to-end candidate experience transformation
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AWS, CRM, Deliveroo integrations
VOIP transformation and cost optimisation
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Rapid deployment of workforce management platform
Organisation-wide rollout and change leadership
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Data landscape mapping
Strategic roadmap for continuous improvement
Strengthened cyber and data capabilities
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