Leadership Lens: Danny Bathmaker on Digital Transformation, Value Creation and the Future of AI

How do you modernise technology across a business that operates in more than 60 countries and supports customers in around 85% of the world's ports?

In the latest edition of our Leadership Lens series, we speak with Danny Bathmaker, Vice President of the Office of the CIO at Inchcape Shipping Services (ISS).

As one of the world's leading port agency and marine services providers, ISS operates across more than 60 countries and supports customers in around 85% of the world's ports. Against this backdrop, Danny shares his perspective on leading technology transformation at scale while maintaining a sharp focus on business value.

Drawing on his experience at ISS, Danny reflects on the evolution of Inchcape's digital journey, from modernising legacy systems and creating a more cohesive technology ecosystem, through to building the foundations for future growth.

One of the key questions explored in the discussion is how organisations can ensure technology investment delivers real value. As Danny explains, “We look at spend and make sure we spend wisely and create value for the business”.

Danny also shares his perspective on the opportunities created by automation and artificial intelligence, and what leaders should be considering as these technologies become increasingly accessible across organisations of all sizes.

Want to hear how a global organisation balances transformation, innovation and business value whilst preparing for the next wave of AI-driven change? Watch the full interview below.